• To know the theory, its different approaches and the nature of contemporary conflicts
  • To acquire skills of analysis and the ability to plan actions for peaceful interventions, both for the prevention of conflicts and for intervening during their development
  • To learn techniques and strategies for intelligent non-violent intervention in conflict situations
  • To access information and knowledge to be able to develop efficient intervention programmes and manage the quest for positive specific solutions
  • To be able to lead and facilitate negotiation and mediation processes
  • To transform the way to communicate both to prevent and to end conflicts.


  • Understanding the overall concept of what we mean by conflict resolution, its terminology and the action criteria, techniques and methods specific to it.
  • To analyze armed conflicts and how to manage, transform and resolve them using strategies, techniques and resources of non-violent intervention.
  • To learn security related aspects which should be considered when analysing conflict situations.
  • Having the ability to develop communication aspects to prevent, direct and pacify conflicts.

Student profile

  • any person with responsibilities and interests in solving conflicts
  • consultants, executives, leaders, lawyers of any industry
  • civil servants and managers of private and public organisations
  • directors and staff of NGOs, companies and other organisations working in conflict areas, in reconstruction, development and international cooperation
  • politicians and trade unionists
  • members of the armed forces and the police.

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The UOC in figures






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Payment in Instalments

You can pay for your master's degree, postgraduate or specialization course in instalments